In a significant development, Telecommunications Consultants India Limited (TCIL), a Government of India Enterprise under the Ministry of Communications, has entered into a Memorandum of Understanding (MoU) with Punjab National Bank (PNB), one of India's leading public sector banks. The MoU, signed on 3rd September 2025, aims to bolster PNB's IT infrastructure and expedite its digital transformation journey, facilitating faster, more reliable, and customer-centric banking services.

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Strategic Collaboration to Strengthen IT Infrastructure

The MoU was formalised at TCIL's headquarters in New Delhi, with the signing ceremony attended by key dignitaries. Sh. Sanjeev Kumar, Chairman and Managing Director (CMD) of TCIL, led the delegation, while PNB was represented by Mr Manish Agrawal, General Manager, along with senior executives from both organisations.

Under the agreement, TCIL will provide specialised expertise in IT consultancy, project management, and turnkey execution of complex technology initiatives. The collaboration aims to deliver robust, secure, and regulatory-compliant solutions that will reinforce PNB's digital infrastructure, enhance operational resilience, and foster innovation in customer services.

Key Areas of Collaboration

The partnership focuses on several critical areas:

• RFP Lifecycle Management: Streamlining the process of Request for Proposal to ensure efficient procurement and implementation of IT solutions.
• System Integration: Ensuring seamless integration of various IT systems to enhance operational efficiency.
• IT Infrastructure Rollout: Expanding and upgrading IT infrastructure to support the growing digital needs of the bank.
• Regulatory-Compliant Technology Deployment: Implementing technology solutions that adhere to regulatory standards, ensuring compliance and security.

Depending on the requirements, TCIL will serve as either a Project Management Consultant (PMC) or a Project Implementing Agency (PIA), ensuring that the solutions align with PNB's technology roadmap and customer priorities.

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Statements from Leadership

Sh. Sanjeev Kumar, CMD of TCIL, emphasised, "This partnership with Punjab National Bank underscores TCIL's role as a trusted technology partner to leading institutions. By combining our expertise in IT consultancy, procurement, and turnkey execution, we will help PNB advance its IT foundation and deliver greater value to its customers."

Mr Manish Agrawal, GM of PNB, added, "This strategic partnership with TCIL represents a significant milestone in PNB's IT transformation journey. Leveraging TCIL's proven expertise in IT consultancy and project management, we are positioned to accelerate our technology modernisation and deliver innovative IT solutions that meet the evolving needs of our customers across India. This collaboration will enable us to build a more resilient, secure, and customer-centric banking ecosystem."

Aligning with the Digital India Vision

This collaboration aligns with the Government of India's Digital India vision, reinforcing trust in technology-driven financial services and advancing the nation's digital banking landscape. The partnership is poised to enable PNB to adopt new technologies swiftly, ensure secure and compliant operations, and offer customers quicker, more reliable, and digitally enabled banking experiences.