India’s telecom regulator has proposed stricter financial penalties for telecom operators who fail to address consumer complaints within the prescribed timelines. The decision comes at a time when the sector faces growing concerns about spam calls, service disruptions, and delayed grievance redressal. The move by the Telecom
India’s telecom regulator has proposed major changes to consumer complaint handling rules. The progress comes as digital usage patterns continue to grow and change across mobile and broadband services. The Telecom Regulatory Authority of India (TRAI) has released a consultation paper seeking stakeholder feedback on revising