TRAI Proposes New Telecom QoS Rules to Boost Network Performance

TRAI has proposed changes to Quality of Service (QoS) rules for telecom operators, introducing fresh standards for 5G network slicing, differentiated services and consumer protection while seeking stakeholder feedback.

By Samarjit Kaur

on August 7, 2026

India’s telecom regulator has ordered a fresh set of Quality of Service (QoS) rules. The demand is intended to ensure mobile users continue to receive the best network performance while operators roll out advanced 5G services across the country.

In this regard, TRAI has released draft regulations covering 5G network slicing, a technology that allows operators to create dedicated virtual networks for different types of users and services.

The regulator has invited comments from stakeholders before finalising the framework.

Also Read: TRAI launches revamped MyCall app to help users report call quality, strengthen telecom network monitoring

Why TRAI Wants to Update the Rules?

According to TRAI, the growing use of network slicing means operators will increasingly allocate network resources differently for businesses, public services and consumers.

The regulator wants to ensure that these specialised services do not reduce the quality of mobile or broadband services available to regular subscribers.

The proposed framework lays down Quality of Service benchmarks for network slices while requiring telecom companies to maintain acceptable service levels across their broader networks. The move is intended to support innovation without compromising consumer experience.

Also Read: Jio leads active mobile user additions in June as Airtel tops overall subscriber gains: TRAI

Draft Rules also Address Differentiated Telecom Services

The consultation has reopened discussion around differentiated telecom offerings.

Under the proposal, operators could offer different service levels and pricing for 4G, 5G and specialised network-based services, provided service quality commitments are clearly defined and maintained.

Network slicing is expected to support applications such as smart factories, connected healthcare, emergency services, autonomous systems and enterprise networks that require guaranteed speed, low delay or higher reliability than conventional mobile services.

TRAI has asked for expert views from telecom operators, industry bodies and other stakeholders before issuing the final regulations.

The proposals are expected to shape how India’s telecom sector balances premium digital services with fair access for everyday mobile users as 5G adoption accelerates.

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