India’s top constitutional office has called for a sharper shift towards technology-driven governance. President Droupadi Murmu has urged officers of the Indian Administrative Service to fully adopt Artificial Intelligence (AI) tools to simplify administrative systems and improve public service delivery.

Addressing a gathering of civil servants, she said governance must evolve in step with technological change and citizen expectations. She stressed that digital systems should not add complexity but reduce it, making government processes faster, more transparent, and more accessible.

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Push for AI-Led Governance Reform

Speaking to officers of the Indian Administrative Service, Murmu said AI-driven solutions can help streamline administrative procedures and improve decision-making.  

“Large volumes of data generated across departments can be better analysed with modern tools, enabling quicker and more informed policy responses.”

-said President Droupadi Murmu

The President highlighted that India is moving rapidly in areas such as digital public infrastructure and e-governance. She said civil servants must remain adaptable and forward-looking to ensure technology translates into measurable public benefit.

Murmu also underlined the need for ethical use of AI. She said, technology must be deployed responsibly and with safeguards to protect citizens’ rights.

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Focus on Citizen-Centric Administration

Murmu emphasised that administrative reforms should remain citizen-focused. Simplified systems reduce delays, lower compliance burdens and strengthen trust in public institutions.

She encouraged officers to upgrade their skills continuously and remain open to innovation. In a fast-changing digital economy, she added, governance frameworks must stay agile and responsive.

The address comes at a time when Artificial Intelligence is being increasingly discussed within policy circles as a tool to enhance efficiency in areas ranging from welfare delivery and grievance redressal to infrastructure planning and public finance management.